Your privacy is very important to us. This policy specifies what information we collect about you when you visit our website or complete a form on our social media channels and how we use that information. It also tells you how you can limit our use of your information.

We reserve the right to disclose your information where required by law or to comply with a valid legal process (such as a search warrant, subpoena, or court order), to protect the International Language Institute’s (ILI) rights or property, or to ensure users’ safety.

What Information Does ILI Collect?

When you visit our website, ILI’s servers automatically collect information about your navigation patterns and your device, including your internet protocol (IP) address, what type of device you’re using (e.g., tablet, desktop, mobile phone), your device’s operating system, the type of browser you use, and the specific web pages that you visited during your connection. None of this information is personally identifiable.

We may also track data such as the total number of visits to our website and the number of visitors to each web page. We aggregate this information with member demographic data in our database and use it to maintain our system and to better understand how our visitors use our site and other services. The demographic data does not contain any information that identifies you personally. Our goal is to ensure that our website and other services are meeting our users’ needs.

When you make a purchase through the ILI website, during the process, we ask for your name, email address, postal address, telephone number, and other information. We also ask you for a credit card number or some other account number to pay for your purchase. We do not store credit card or other third-party account information.

Does ILI Use Cookies?

Yes. When you sign up as a new user, ILI’s servers place a cookie on your computer. A cookie is a small piece of text that gives your computer a unique identity, but it does not contain any information that allows us to identify you personally.

Cookies enable us to keep track of your shopping cart when you make a purchase, and they can remember your password for you so that you don’t have to retype it every time you visit the website.

ILI also uses cookies to gather demographic and other statistical information. We aggregate this information and use it to improve our website and our services.

Most browsers automatically accept cookies, but if you prefer, you can opt-out by changing your browser setting. If you opt-out, you can still access most of the ILI website, but you will not be able to make purchases.

How Does ILI Protect My Information?

Before you send your information to our database, we encrypt it with secure server software so that no one can read it during transit. We also use secure socket layer (SSL) certificates to protect all the information that we collect against unauthorized access.

Only authorized ILI staff and contractors have access to personally identifiable information in our database, and that access is limited to what is necessary to complete a transaction with you or to carry out other work-related responsibilities. We take the sharing of personal information very seriously, and staff or contractors who violate ILI’s privacy policy are subject to disciplinary action, including termination.

Does ILI Share My Information with Third Parties?

ILI will only provide your information to a third-party in the event it is a part of delivering our products or services.

How Can I Control and Update My Information?

We encourage you to keep your information up to date. To check or update your contact or demographic information, you can contact us at 202-362-2505 or email us at [email protected].
If you would prefer not to receive notices, updates, or correspondence from ILI, please contact us and we will remove you from our mailing lists.

Links to Other Websites

The ILI website includes links to other websites and resources. ILI has no control over such sites and resources and is not responsible for the availability of such external sites or resources. ILI also does not endorse and is not responsible or liable for any advertising, products, or other materials on or available from such sites or resources, and ILI shall not be held responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on advertising, products, or other materials on or available from such sites or resources.

We encourage our users to check the privacy policy of other websites before giving them any personal information.

Revisions to This Policy

ILI may revise or update this policy at any time. Any revisions or updates will be posted on this page. This policy was last revised in June 2020.